4. Terms of Service
Last updated: Today
Welcome to Ellery Melbourne.
These Terms of Service apply to your use of ellerymelbourne.com and to any purchase made through our website.
By accessing our website or placing an order, you agree to these Terms of Service.
ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your location, or that you have permission from a parent or guardian to use this website.
You must not use our website or products for any illegal or unauthorised purpose.
PRODUCT INFORMATION
We do our best to display product descriptions, colours, sizes, images and other details as accurately as possible.
Colours may appear slightly different depending on your device, screen settings and lighting.
Product descriptions, prices and availability may be changed at any time without notice.
PRICING
All prices are displayed on our website and may change from time to time.
We reserve the right to correct errors relating to pricing, product information or availability.
If an order is affected by an obvious pricing or product information error, we may contact you to correct the issue. We may also cancel the order and issue a refund to the original payment method.
ORDERS
When you place an order, you agree that all information you provide is accurate, current and complete.
After placing your order, you will receive an order confirmation by email.
An order confirmation does not guarantee that your order has been accepted. An order may still be reviewed due to payment issues, stock availability, pricing errors, incorrect address details or suspected fraud.
REFUSAL OR CANCELLATION OF ORDERS
We reserve the right to refuse, cancel or limit an order when necessary.
This may include orders affected by incorrect customer information, payment issues, suspected fraud, limited product availability, pricing errors, listing errors or unusual order activity.
If we cancel an order after payment has been completed, we will issue a refund to the original payment method.
SHIPPING
Shipping and delivery times are estimates only.
Please read our Shipping Policy for full information about order processing, estimated delivery times, shipping carriers and direct supplier shipping.
Some orders may be shipped directly by suppliers located overseas.
RETURNS AND REFUNDS
Returns, exchanges and refunds are handled according to our Returns and Refund Policy.
Nothing in these Terms of Service limits any rights you may have under the Australian Consumer Law.
PAYMENT
We accept the secure payment methods shown during checkout.
Available payment methods may include credit cards, Apple Pay, Google Pay, Shop Pay and other supported payment services.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
ACCOUNT INFORMATION
You agree to provide current, complete and accurate account, billing and shipping information for all purchases.
If you create an account on our website, you are responsible for keeping your login details secure and for activity carried out through your account.
WEBSITE CONTENT
All content on ellerymelbourne.com, including text, images, graphics, logos, product descriptions and website layouts, belongs to Ellery Melbourne or its content providers.
You may not copy, reproduce, publish, distribute or use our content without written permission.
PROHIBITED USE
You must not use our website for unlawful purposes, to violate laws or regulations, to infringe intellectual property rights or to submit false or misleading information.
You must also not transmit viruses, malware or harmful code, collect personal information from others without permission or interfere with the security, operation or performance of our website.
THIRD PARTY TOOLS AND LINKS
Our website may provide access to third party tools, services or websites.
Ellery Melbourne is not responsible for the content, services, privacy practices or policies of third parties.
Your use of third party websites and services is at your own risk.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Ellery Melbourne is not responsible for indirect, incidental, special or consequential loss arising from your use of our website or products.
Nothing in these Terms of Service excludes rights or remedies that cannot legally be excluded under the Australian Consumer Law.
INDEMNITY
You agree to indemnify and hold Ellery Melbourne harmless from claims or demands arising from your breach of these Terms of Service, your violation of applicable laws or your infringement of third party rights.
CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
Any changes will be published on this page.
Your continued use of our website after changes are published means that you accept the updated terms.
CONTACT US
For questions about these Terms of Service, contact us at:
Ellery Melbourne
Email: info@ellerymelbourne.com
Website: ellerymelbourne.com